BIC (SWIFT): GENODEF1WE1
Please understand that we are a small business.
We do not stock any products, all products are handcrafted according to your requirements.
The delivery times can therefore depend on the order situation and the product to be manufactured.
The delivery time for e.g. a metronom CD player is gladly given by mail because not every model of a possible basic device is available.
As a small business, invoicing takes place without separately listed VAT in a total amount (not subject to VAT in accordance with § 19 1 UStG).
A VAT identification number is not maintained by a small business owner.
A further reduction of sales tax for deliveries to EU countries is therefore not possible because no VAT is charged by the small business owner.
We do not provide telephone support to save time resources and to protect health/ hearing.
Agreements made by mail can also be retraced when the order is executed.
The EU Commission provides an online platform for online dispute resolution (OS platform).
These can be reached via the following link: http://ec.europa.eu/consumers/odr/.
I am not obliged and unwilling to participate in a dispute settlement procedure before a consumer arbitration board.